1088 Privacy Policy — How We Protect Your Data
User privacy is a top priority for the 1088 platform. This document clearly outlines the types of data collected, how it is used, your rights as a user, and the security measures we take to protect your information.
This policy applies to all 1088 platform users in Malaysia. Effective date: January 2026.
Information Collected by the 1088 Platform
When you register and use the 1088 platform, we collect several categories of information to ensure the service runs properly and securely. These categories are as follows:
- Account information: full name, email address, phone number, date of birth, and the username you registered with when creating your account.
- Payment information: details related to deposits and withdrawals in MYR (RM), including the payment method used such as FPX or local digital wallets. We do not store your full card number or banking password.
- Device and browser information: device type, operating system, browser version, IP address, and timezone settings automatically recorded when you access the platform.
- Usage data: pages visited, session duration, games played, and actions taken within the platform for analytics and service improvement purposes.
- Cookies and tracking technologies: information collected via session cookies and persistent cookies to maintain your login state and personalise your experience.
How We Use Your Information
Information collected by the 1088 platform is used solely for the following purposes:
- Handles account registration and verifies user identity before any financial transactions are permitted.
- Processing deposits and withdrawals in MYR securely and accurately.
- Contacting you regarding your account, transactions, or important service updates.
- Detecting and preventing fraud, account misuse, or suspicious activity.
- Complying with applicable legal and regulatory requirements.
- Improving the user experience through aggregated, anonymised usage data analysis.
1088 does not use your information for any third-party marketing purposes without your prior consent.
Cookies, Tracking & Data Storage
1088 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser when you visit a website. We use two types of cookies:
- Session cookies: automatically deleted when you close your browser. Used to maintain your login status during an active session.
- Persistent cookies: remain in your browser until a set expiry date or until you delete them manually. Used to remember your language preference and personal settings.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the platform.
Your personal information is stored on secure servers. Retention periods depend on the type of data and operational requirements: active account information is retained for as long as the account remains active, while transaction records are kept in accordance with applicable legal and compliance requirements. Data that is no longer needed will be deleted or anonymised on a regular basis.
Sharing Information with Third Parties
1088 takes user data confidentiality seriously. We do not sell, rent, or disclose your personal information to third parties for marketing purposes. Information sharing only occurs in the following limited circumstances:
- Payment service providers: only the minimum transaction details required are shared with FPX providers or digital wallet services to process payments in MYR.
- Legal requirements: where required by law, court order, or directive from a competent authority in Malaysia.
- Platform protection: in cases of fraud investigation or misuse, relevant information may be shared with the appropriate authorities.
Any third party receiving user data from 1088 is bound by strict confidentiality obligations and is only permitted to use that data for the stated purpose.
User Rights Regarding Personal Data
As a 1088 platform user, you have the following rights regarding your personal data:
- Right to access: you may request to view the personal information we hold about you by contacting our support team.
- Right to rectification: if any of your information is inaccurate or out of date, you can update it through your account settings or by contacting customer support.
- Right to erasure: you may request the deletion of your account and personal data. However, certain information may need to be retained for a specified period to meet legal compliance requirements.
- Right to object to processing: you have the right to object to the processing of your data for specific purposes, subject to applicable legal limitations.
To exercise any of the above rights, please contact the 1088 support team by email at [email protected]. We will endeavour to process your request within a reasonable timeframe.
Privacy Policy Changes & How to Contact Us
1088 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. Any changes will be published on this page with a clear update date.
We encourage you to review this page periodically. Continued use of the 1088 platform after any changes are published will be considered your acceptance of the latest version of the Privacy Policy.
If you have any questions, concerns, or complaints regarding how we handle your personal data, please contact us:
- Email: [email protected]
- Section FAQ platform for general account and privacy-related enquiries
Our team will respond to privacy-related enquiries within a reasonable timeframe with clear and useful information.
Your Data Is Safe with 1088
Understanding our privacy policy means you can use the platform with confidence. Register or log in to start enjoying 1088's services today.